ISO/TS16949:2009 is a special requirement for the application of ISO9001:2008 to the organization of automobile production and related parts, which is suitable for the organization of the automobile production supply chain. At present, major domestic and foreign OEMs have required their suppliers to carry out ISO/TS16949:2009 certification to ensure that each supplier has high-quality operating performance and provide continuous and stable long-term cooperation to achieve mutual benefit.
1 Lay the groundwork:
The release of the ISO 9000 standard is extremely widely used for quality management, especially the rapid development of quality management certification. However, the in-depth implementation of the quality management system cannot meet the requirements of some industries. The industry needs to reflect or reflect the quality system standards of the industry's characteristics to further safeguard the Bank's refined interests.
Have appeared
As one of the two major bases for automobile production, the three major American automobile companies (General Motors, Ford and Chrysler) began to adopt QS-9000 as a unified quality management system standard for their suppliers in 1994; at the same time, another production base, the European Special Germany has issued corresponding quality management system standards, such as Germany's VDA6.1, Italy's AVSQ94, and France's EAQF.
came into being
Because American or European auto parts suppliers provide products to major OEMs at the same time, it is required that they must meet both QS-9001 and VDA6.1, resulting in repeated certification by suppliers for different standards , which urgently requires the introduction of a set of international general automotive industry quality system standards to meet the requirements of major vehicle manufacturers at the same time, ISO/TS16949:2002 came into being.
2 Benefits:
1. Open up the market: ISO/TS16949:2002, as a sign of quality assurance, helps companies gain the trust of customers and gain a broader market space.
2. Improve customer satisfaction: By implementing ISO/TS16949:2009, focus on and meet customer requirements to improve customer satisfaction
3. Cost reduction and efficiency increase: continue to pay attention to the company's operational performance and improve process performance indicators to achieve cost reduction and efficiency increase
4. Improve product and delivery quality: use systematic development and improvement methods to ensure product quality and delivery performance
3 Concerns:
The ISO/TS16949:2009 quality management system standard has five focus points. Through the operation and implementation of these five focus points, the operation performance of the enterprise can be improved. The focus points include: customer requirements and expectations, defect prevention, process methods, continuous improvement, and establishment of an indicator system
4 Implementation methods:
Apply a systematic approach to the planning, establishment and implementation of the ISO/TS16949:2009 quality system to ensure that the organization meets the standard requirements and improves operational performance.
1. Conduct a gap analysis on the enterprise site.
2. Implement QOS (Quality Operating System) training and carry out QOS activities.
3. Implement standard training.
4. Use the turtle diagram to define the process and determine the boundaries and interrelationships of the process.
5. Discuss the detailed process flow and establish a process flow chart as input for programming documentation.
6. Preparation of program files.
7. Trial operation of the quality system, providing training on quality tools (such as APQP, FMEA, MSA, SPC, PPAP, 8D, etc.) necessary for the implementation of ISO/TS16949:2009.
8. Conduct internal audits and implement improvements
5 Process:
1. Business needs analysis:
a. Clarify business needs b. Business demand analysis c. Potential demand analysis
2. Consulting process planning:
a. Full-term work plan b. Consultation stage plan c. Regular work effect evaluation
3. System diagnosis:
a. Diagnosis plan b. On-site implementation c. Diagnosis report d. Improvement suggestion
4. System analysis:
a. Enterprise customer demand analysis b. Existing management system analysis c. Weak link analysis d. Operational efficiency analysis e. Management system integration analysis
5. System design:
a. Determine the system operation process b. Determine the process interface c. Determine the organizational structure and functions d. Clarify the resource requirements e. System integration design f. Documented system design of the system
6. Training provides:
a. Management training b. Standard understanding training c. Document writing training d. System operation training e. Internal auditor training f. Certification preparation training g. Special training
7. Guidance for document preparation:
a. Guidance by grading and sub-departments b. Compliance, practicality and operational review c. Written revision opinions d. Document applicability interface discussion e. Document approval and release
8. ASNs system establishment:
a. Determination of ASNs requirements b. ASNs system analysis c. ASNs system establishment d. ASNs computer system operation
9. System operation guidance:
a. Independent counseling before operation b. Checking the effect during operation c. Improvement suggestion d. Tracking improvement effect
10. System evaluation and improvement:
a. Second internal audit of the system b. Corrective measures proposed for internal audit of the system c. Tracking and evaluation of corrective measures d. Guiding management review e. Evaluation of integration effect with other management systems f. Improvement of integrated system
11. Evaluation of consultation/implementation effect:
a. Enterprise written evaluation b. Enterprise customer satisfaction level comparison c. Enterprise quality loss cost comparison d. Consultation/implementation method adjustment and improvement
12. Pre-audit and certification preparation:
a. Guidance on the selection of certification bodies b. Application for certification c. Mock on-site audit d. Corrective action tracking e. Certification preparation guidance f. Acceptance of formal certification
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