EU Vehicle Emergency Call System (eCall) Compliance Certification: Process & Timeline

2025-10-27

The Vehicle Emergency Call System (eCall) in the EU is undergoing a major technological upgrade from legacy 2G/3G networks to Next Generation (NG) eCall using 4G/5G and IMS technology. The following outlines the compliance certification process, timeline, and key considerations for 2025.



1️⃣ eCall Compliance Certification Process – Step by Step

1. Preparation Phase (Approx. 1–2 Weeks)

  • Select Certification Body: Choose an EU Member State-recognized Technical Service.

  • EC-REP Requirement: Non-EU manufacturers must appoint an EU Authorized Representative (EC-REP) as their legal entity.

  • Document Preparation: Compile technical files including system architecture, circuit designs, MSD (Minimum Set of Data) logic description, English user manual (with privacy clauses and eCall labeling), and a detailed test plan.

2. Laboratory Testing (Approx. 3–6 Weeks, Core Phase)

2.1 Functional Testing (1–2 Weeks)

  • Validate automatic/manual trigger mechanisms (e.g., simulated crash scenarios).

  • Check MSD data transmission accuracy (time, coordinates, VIN). NG eCall must use MSD V3 for data transmission.

2.2 Performance Testing (1–2 Weeks)

  • Positioning Accuracy: Legacy eCall ≤150 m; NG eCall ≤3 m dynamic error.

  • Call Setup Time: ≤60 seconds from trigger to Public Safety Answering Point (PSAP) connection.

2.3 Environmental & Reliability Testing (1 Week)

  • Test under extreme temperatures (-40°C to +85°C), vibration, damp heat, per ISO 16750.

2.4 Network Compatibility Testing (1–2 Weeks)

  • Ensure robust interoperability with EU 4G/5G networks using IMS technology.

3. Review & Certification (Approx. 2–3 Weeks)

  • Technical Service reviews reports and documentation, focusing on data compliance, MSD format, privacy, and design consistency.

  • Upon approval, the eCall Certificate of Compliance is issued.

4. Post-Certification Obligations (During Certificate Validity)

  • Affix “eCall” mark permanently (font height ≥1 mm).

  • Fulfill annual reporting obligations (e.g., false trigger analysis) and undergo spot checks to maintain validity.



2️⃣ eCall Certification Timeline & Key Risks

1. Typical Certification Cycle: 8–12 weeks. NG eCall takes longer than legacy due to higher complexity and additional tests.

2. Key Risks & Mitigation:

  • Test Failure: Requires modification and re-testing; may extend timeline by 1–2 weeks, increasing costs by 50–70%.

  • Design Changes: Any hardware/firmware/OTA change affecting performance may require re-testing; add 2–3 weeks and 30–70% extra cost.

  • Regulatory Transition:

    • Jan 1, 2026: New vehicle type approvals must support NG eCall.

    • Jan 1, 2027: Legacy 2G/3G eCall certificates expire; non-compliant vehicles cannot be sold in the EU.



3️⃣ Important Considerations

1. Associated Certifications:

  • Devices with wireless functions (4G/5G modules) must also have CE-RED certification.

2. China Market Preparation:

  • China introduced AECS (Automotive Emergency Call System) standard in 2025, mandatory from July 1, 2027.

  • Ensure compliance if targeting vehicles in the Chinese market.



4️⃣ Contact BLUEASIA for Professional Support

BLUEASIA Testing & Certification Laboratory helps automotive brands navigate EU NG eCall and related standards.

Email: king.guo@blueasialabs.com
Phone: 13534225140

✅ Expert guidance reduces time, cost, and regulatory risk.



5️⃣ FAQ – eCall Compliance

Q1: What vehicles require NG eCall certification?

  • Passenger cars (M1) and light commercial vehicles (N1), including eCall modules like T-Boxes.

Q2: How long does certification take?

  • Typical 8–12 weeks, longer than legacy eCall due to complexity.

Q3: What documents are needed?

  • Technical documentation, MSD logic, test plans/reports, user manual, EC-REP letter, 2–3 prototypes.

Q4: Do non-EU manufacturers need a representative?

  • Yes, an EC-REP in the EU is mandatory.

Q5: How to reduce certification risk?

  • Conduct pre-testing, ensure CE-RED compliance, and partner with experienced labs.